Shipping Info

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3 - 5 business days of processing and production time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME?
  • Average transit times to the United States: 7 - 14 Business days
  • Average transit times to International: 12 - 30 Business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

When you receive your tracking number, if you need help tracking your order please email info@holihoos.com. 

CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! If the item has already shipped, please email info@holihoos.com. All you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@holihoos.com. If the address is wrong, we can correct this within 24 hours.

SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

A. The time frame of an order delivery is divided into two parts.

  • Processing time: 3-7 Days
  • Shipping time: 14~30 Days

B. Shipping methods: YunExpress
C: Shipping fee: Free shipping on orders $30+

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us(

info@holihoos.com) and we will do our best to reply within 24 hours :)